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<p>Overdue balances are shown on your property's utility bill. If you’re unable to confirm with your tenant that the bill has been paid regularly on time, we recommend signing up for a <a href="http://billing.kelowna.ca/accounts/loginmanager/">Property Account and ebilling</a> to provide you with convenient access to view all your utility accounts. It’s your responsibility as a landlord to ensure that any outstanding balances are paid prior to Dec. 31 to avoid the balance being transferred to the tax account and any interest charges.</p>\r\n
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<p>Payments can made at any time, however Section 258 of the Province of British Columbia’s Community Charter (which regulates this process) requires that the transfers be applied as an arrears balance which sets up an interest charge.</p>\r\n
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<p>For utility billing-related questions, please contact Utility Billing Customer Care at <a href="mailto:[email protected]">[email protected]</a> or <a href="tel:2504698757">250-469-8757</a> (option 2) between the hours of 8 a.m. and 4 p.m.</p>\r\n
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